Life can turn out to be extremely chaotic, particularly in the event that you are working extended periods. Now and then bustling work routines shield individuals from owning a canine, however there are numerous administrations out there that can help you out. Wag! is a well known application where you can discover a pooch walker in your general vicinity to walk and think about your puppies while you are away or at work. You are in steady contact with the walker and may get refreshes on your little guys upon request. But one Houston couple has had a frightening background with the application when their ten-month-old Wheaten Terrier, Winnie, was killed while on a stroll with a canine walker from Wag.The couple, Sara and Nick Moore, had utilized the application ordinarily before with no issue, however this time they required somebody a minute ago.
On December 10, they found a walker through the application who they had never utilized however confided in her to walk Winnie and restore her home safely.Sadly, Winnie ended up being hit by a vehicle and was murdered. Sara hadn’t gotten notification from the puppy walker and had an inclination that something wasn’t right. Stressed, she reached the puppy walker, who guaranteed her that Winnie was at home safe and that Wag would ring her to pursue.Minutes later, a Wag representative called Sara and told her that Winnie had passed away. The rep gave Sara very little information about what had happened, and only told her where she could find Winnie.The rep then assured her that Wag would cover any expenses necessary, such as the cremation. After the Moores received their cremation bills, they sent Wag the receipts, only to receive an e-mail back saying they would only be reimbursed if they signed a settlement agreement stating that they wouldn’t tell anyone what had happened, and wouldn’t leave negative reviews or post anything on social media.“We agreed that getting a reimbursement was not worth pretending as though this never happened,” Sara wrote on Facebook:
https://www.facebook.com/sara.pena/posts/10156493859696185
Making this post is difficult, and is a decision that did not come easily. We have given this much thought have decided. Both Sara and Nick shared their story on Facebook, which both went viral with thousands of people all over the country sharing their grief. Once their posts went viral, Wag once again reached out to the couple via e-mail, offering automatic payment, but they declined. Nearly two months later, the Moores are still just as clueless now about what happened as they were the day of Winnie’s death. “We have not heard from the walker since she lied and told us Winnie was home safe, we have not been provided with details on what happened that day, no reimbursement, and it will likely stay that way,” “Wag has experienced no consequences and has shown little to no remorse. Our family is left with many unanswered questions, therefore hindering our grieving process and shows us a lack of kindness on Wag’s behalf which has been very disappointing.”
https://www.facebook.com/nick.moore.7140/videos/3600184773177/